Meloft

Support

Start with evidence that is safe to share.

No public support email or third-party ticket service is asserted here because none is currently authoritative in the product repositories.

Self-service first

  • Follow Getting Started for setup
  • Use Troubleshooting for sign-in, Handoff, Project Doctor, plugin, sample, update, and window-state issues
  • Run Capability again when recipient evidence is stale

Prepare safe diagnostics

In Desktop Settings, choose Export diagnostics only when you want to create a report. Review the JSON before sharing it through the channel that provided your Meloft build.

Never include

  • A private FLP, audio asset, or plugin state
  • Project names or full paths
  • Account email or provider details
  • Access, refresh, OAuth, or signing secrets
  • People IDs or raw Handoff codes

Public intake status

A canonical public support intake address has not yet been published. This page will link it only after an authoritative channel exists.